Platform update · Ticimax
Set a Return Reason for Undelivered Shipments in WMS
Roipas Editorial Team
Choose the return reason recorded for orders returned because they could not be delivered.
In WMS, you can select the reason used in the return process for orders sent back after an unsuccessful delivery. This allows the record to reflect the delivery issue more accurately.
Choose the return reason
For orders returned because the carrier could not deliver them, you can decide which return reason is recorded for the product.
Keep records aligned with the situation
An undelivered shipment can be recorded with a consistent reason you select, rather than an inaccurate one such as “I Didn’t Like the Model.”
Selecting a return reason for undelivered shipments in WMS helps keep return records consistent with the delivery situation.