Platform update · Shopify
WhatsApp marketing automations in Shopify Messaging
Roipas Editorial Team
Use ready-made WhatsApp automation templates for abandoned browsing, carts, and checkouts, or add WhatsApp to your own automations in Shopify Messaging.
Shopify has added an option to create WhatsApp marketing automations in Messaging. These automations can send WhatsApp messages to customers at selected times.
Ready-made WhatsApp automation templates
Get started with templates for abandoned browse, abandoned cart, and abandoned checkout scenarios.
Set up your automations
You can also add WhatsApp to your own automations. To set them up, go to Messaging > Automations in your Shopify admin.
Shopify Messaging lets you start WhatsApp marketing automations with a template or add WhatsApp to your existing automations.