Platform update · Shopify
New protection against unexpected redirects in Shopify stores
Customers are informed before being sent to a website outside your store, with the option to continue or return to your store.
Shopify online stores now show a confirmation message to help protect customers from unexpected redirects. The message includes the address of the website they’re about to visit.
Confirmation before leaving your store
Before customers are sent to a website outside your store, they see a short message. They can continue to that website or return to your store.
Which domains show the message?
Domains connected to your store, along with supported Shopify and social websites, don’t trigger the message. A website you own but haven’t connected to your store might still show it.
Add trusted domains
Soon, you’ll be able to add other trusted domains, such as a booking tool or partner site, in Online Store > Preferences. Customers will go directly to those domains without seeing the message.
This confirmation step gives customers a choice before they visit a website outside your store.