Platform update · Shopify
Shopify adds protection against unexpected redirects
Shopify shows customers a confirmation message before sending them to a website outside the store. Trusted domains can be added in Online Store > Preferences.
This protection for Shopify online stores informs customers before they leave for an external website. Customers can see the destination address and choose to continue to the site or return to the store.
Confirmation for redirects outside your store
Before a customer is sent to another website, they see a short message with the destination address. They can continue to the website or return to your store.
Which domains trigger the message?
Domains connected to your store, along with supported Shopify and social websites, don't trigger the message. A website you own but haven't connected to your store might still show it.
Add trusted domains
Starting October 21, you can add other trusted domains, such as a booking tool or partner site, in Online Store > Preferences. Customers go directly to added trusted domains without seeing the message.
For redirects outside the store, the feature lets customers review the destination and choose how to proceed.